ABOUT US:

The people and factory behind RatchetStrapWarehouse.com have been in the cargo control business for over 50 years. Our experience and outstanding comittment to customer service have earned us more than 50,000 active customers.

Order today and see why we should be your choice for logistics straps and tie downs.

CONTACT INFORMATION:

EMAIL:

admin@RatchetStrapWarehouse.com

ADDRESS:
Ratchet Strap Warehouse
14300 Schaefer Hwy.
Detroit, MI 48227

PHONE:
Toll Free: (888)918-8150
Fax: (313)935-4653

HOURS:
8 a.m. to 5 p.m. (In all USA Time Zones)

support@ratchetstrapwarehouse.com

Free Freight Policy:

Ratchet Strap Warehouse ships orders prepaid via UPS, USPS, or LTL carrier. Free shipping applies to regular ground delivery service only. Expedited shipping is available at an additional charge.

Free Shipping applies only to addresses within the Continental United States. Free shipping does not apply to addresses in AK, HI, PR, US Virgin Islands. Choose expedited shipping for these states.

SHIPPING INFORMATION:

We Ship Fast! Our fully computerized warehouse system is designed to process and ship your order as quickly as possible. We know that your business depends on timely service, and it is our job to keep you up and running. Our order processing team is committed to filling all in-stock orders within 24 hours, and nearly every order ships the day it is placed. If you have any comments about the lead time of your order, or the condition in which it arrived, please contact the processing coordinator at 888-918-8150, extension 282 or email admin@RatchetStrapWarehouse.com. We are working to serve you!

NO-HASSLE RETURNS: At RatchetStrapWarehouse.com, our goal is 100% customer satisfaction. All products on our website are guaranteed to perform as advertised. We want all of our customers to be fully satisfied with the quality and operation of every product we sell.

We know that without satisfied customers, we are out of business. If you are not completely satisfied with your order, call us at 888-918-8150, extension 134 or send an email to admin@RatchetStrapWarehouse.com. Within 60 days of purchase, we will be glad to replace your unused product or issue a refund. We will even send you a call tag and schedule your pick-up with your replacement order. We want your purchase to be as easy as possible, even if it did not work out as intended. Our customer service agents are ready to help you.

We value your business and we are willing to do what it takes to keep you as a customer for life.
*Free freight applies to ground shipping only to the continental United States. Standard rates are available for express shipping. For Towing Equipment and Truck Accessories Visit TrucknTow.com